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WAS WIR DIR BIETEN

DEINE AUFGABEN

• Embrace and deliver all aspects of the customer designed Food Program to an exceptional standard and bring user experience with the right story and offering on a new level.
• Promote the Food Program to users through our food choices, displays, space designs while acting as a Compass Advocate at all times
• To confidently lead and inspire your team of up to 100 FTEs through inclusion, training, coaching, development and feedback
• To maintain team engagement always by defining clear targets and standards. 
• Identify and develop internal and external talent to ensure clear succession planning.
• Fully accountable for all Health, Safety, Environmental and Quality Functions within your food service areas.
• To ensure a maximum result in Compass and other external audits. 
• Ensure all food waste is minimised, recorded and where possible re-used with impactful action planning to drive this initiative,
• Ensure all appropriate Health, Safety and Environment information, instruction, training and supervision are provided to all employees within your Units and records maintained. Promote campaigns to encourage improvement in the workplace environment.
• Understand and deliver all contractual terms.
• Analyse and manage effectively all in unit costs and ensure budgets and Forecasts are understood and adhered to Ensure full purchasing compliance where possible.
• Understands what “good looks like’ - analyses performance data to look for operational efficiencies and best practice.
• Respond to feedback within 24hrs unless delay agreed with the Head of Operations.
• Minimise agency and overtime spend and when necessary, ensuring that agency staff are trained to the Food Programs highest standards. 
• Ensure all HSE incidents are correctly reported and investigated with relevant reviews of work procedures.
• Encourage Staff participation in ‘Your Voice’ and ‘Best Companies’ surveys and help implement action plans.
• Support and promote staff retention plans to help reduce turnover.
• Identify any additional opportunities to make things better. Constantly looking for new ideas in technology with AI & KI, food innovations, trends, service & people.
• Drive forward engagement & enablement initiatives, encourage fresh thinking and initiative in the team and encourage feedback and suggestions for improvement.
• Constructively challenge existing ways of working; aiming to make things simpler and better.
• Recognise best practice and successful changes in the team.

DEIN PROFIL

• Minimum of 5 years in a senior management/leadership role 
• Commercially focused with ability to analyse, measure impact and results and to set SMART goals to deliver KPIs managing larger catering business. 
• Ability to create and maintain effective relationships, influence and collaborate internally and externally at all organisational levels.
• Proven ability to handle budgeting and financial management for a budget exceeding 20 million euros.
• Demonstrates Compass values and recognition principles.
• Understands and has knowledge of industry trends and direction; ability to learn and effectively utilise the clients Workspace tools.
• Strong communicator in English and German that can confidently speak with all levels within the business, where necessary utilising negotiation and reasoning skills. 
• A demonstrated track record of successfully managing leading teams of over 100 employees
• Communicate and collaborate across many teams about multiple projects taking place simultaneously.